If you need to cancel your stay with us you must notify us by phone on 00 33 7 82348626 or email on firstname.lastname@example.org as soon as possible. In the event of you cancelling your stay with us, the following cancellation charges will apply:
Within 10 weeks of arrival 40%
Within 8 weeks of arrival 60%
Within 6 weeks of arrival 80%
Within 4 weeks of arrival 100%
The cancellation charges shown above will apply from the date we receive your cancellation instruction over the phone or by email. We will, where reasonably possible, endeavour to re-sell your stay and in that event we will issue you with a full refund or a partial refund if we are unable to recoup the original cost of your stay.
We cannot accept liability for any costs or expenses you incur, or refund the cost of your stay if we are forced to cancel your stay by circumstances and events beyond our reasonable control. Such circumstances and events shall include, but are not limited to, war, riot, civil strife, political dispute, industrial dispute (actual or threatened), terrorist activity (actual or threatened), pandemic, natural or nuclear disaster, fire, technical problems with machinery, transport or equipment, closure or congestion of airports or ports, border closures, adverse weather conditions and similar events.
Please ensure you have adequate travel insurance to cover the cost of your stay, transfers, and travel in the event of cancellation.